Since 2002, Ninth Wave Solutions has been a Salesforce.com Certified Consulting Partner whose focus is to deliver consulting services for the Salesforce.com On-Demand Customer Relationship Management Solutions.
We specialize in consulting new and existing Salesforce.com customers in the implementation, configuration, integration with back-office systems, and effective usage of their Salesforce.com application. We help customers clearly define their business processes and then customize Salesforce.com based on the identified processes. The result is a custom and optimized application, which drives user adoption and effectiveness.
We understand that each business is unique. Therefore, our salesforce.com solutions are tailored to the way our client’s business operates. Our goal is to provide solutions which are architected to meet current needs and allow for future enhancements without revising or disrupting user workflow.
The founders of Ninth Wave Solutions have been in the customer relationship management industry for over 15 years and we have completed over 100 implementations for small to large companies.